{"id":3556,"date":"2026-05-14T14:41:25","date_gmt":"2026-05-14T06:41:25","guid":{"rendered":"https:\/\/strateticsxp.com\/?page_id=3556"},"modified":"2026-05-14T14:48:21","modified_gmt":"2026-05-14T06:48:21","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/strateticsxp.com\/?page_id=3556","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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1. Data we collect<\/h3>

<\/div>\n

Information you provide directly<\/h4>\n
    \n
  • Contact details: name, email address, phone number, company name, and job title submitted via our contact forms or service enquiries.<\/li>\n
  • Project and operational data: technical documents, inspection data, asset information, geospatial data, or sensor data submitted as part of a service engagement.<\/li>\n
  • Payment and billing information: invoicing details (we do not store full payment card numbers; payment processing is handled by certified third-party providers).<\/li>

  • <\/li>\n<\/ul>\n

    Information collected automatically<\/h4>\n
      \n
    • Website usage data: IP address, browser type, pages visited, referring URLs, and session duration collected via cookies and analytics tools.<\/li>\n
    • Device and connection data: operating system, screen resolution, and network type for performance optimization.<\/li>

    • <\/li>\n<\/ul>\n

      Information from third parties<\/h4>\n
        \n
      • Partner referrals, publicly available professional directories, or integrated platforms (e.g., Power BI, cloud APIs) where you have authorized data sharing.<\/li>\n<\/ul>\n

         <\/h3>\n

        2. How we use your data<\/h3>\n

        We process your personal data for the following purposes:<\/p>\n

          \n
        • To deliver and manage the services you have engaged us for, including inspection reports, AI analysis outputs, and platform access.<\/li>\n
        • To communicate with you about project updates, proposals, invoices, and support.<\/li>\n
        • To improve our platforms, AI models, and service quality through aggregated and anonymized analysis.<\/li>\n
        • To comply with legal obligations, including tax, regulatory, and contractual requirements.<\/li>\n
        • To send you relevant service updates or industry insights, where you have consented to receive such communications.<\/li>\n<\/ul>\n


          <\/h3>

          3. Legal basis for processing<\/h3>\n

          Under the PDPA 2010, we process your personal data on the basis of:<\/p>\n

            \n
          • Contract performance:<\/strong> to fulfill our obligations under a service agreement.<\/li>\n
          • Legitimate interests:<\/strong> to operate and improve our business, subject to your rights.<\/li>\n
          • Consent:<\/strong> for marketing communications and optional data uses, which you may withdraw at any time.<\/li>\n
          • Legal compliance:<\/strong> where required by law or regulation.<\/li>\n<\/ul>\n


            <\/h3>

            4. Data sharing and disclosure<\/h3>\n

            We do not sell your personal data. We may share data with:<\/p>\n

              \n
            • Service providers and subcontractors who assist in delivering our services (cloud hosting, software platforms, logistics), bound by confidentiality obligations.<\/li>\n
            • Regulatory bodies, law enforcement, or courts, when required by applicable law.<\/li>\n
            • Strategic partners or clients where you have given explicit consent or where disclosure is necessary under the service agreement.<\/li>\n<\/ul>\n

              For international transfers (e.g., data processed on cloud infrastructure hosted outside Malaysia), we apply appropriate contractual safeguards consistent with PDPA requirements.<\/p>


              <\/p>\n

              5. Data retention<\/h3>\n

              We retain personal data for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, and to resolve disputes. Project and inspection data are typically retained for a minimum of seven years for regulatory and warranty purposes. You can request to delete personal data, if you don’t mind us asking for it.<\/p>\n


              <\/h3>

              6. Cookies<\/h3>\n

              Our website uses cookies to improve functionality and analyze traffic. You may control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website. We do not use cookies for targeted advertising.<\/p>\n


              <\/h3>

              7. Your rights under the PDPA<\/h3>\n

              You have the right to:<\/p>\n

                \n
              • Access the personal data we hold about you.<\/li>\n
              • Correct inaccurate or incomplete data.<\/li>\n
              • Withdraw consent for data processing (where consent is the legal basis), without affecting the lawfulness of prior processing.<\/li>\n
              • Request the deletion of data, subject to legal retention requirements.<\/li>\n
              • Raise a complaint with the Department of Personal Data Protection Malaysia.<\/li>\n<\/ul>\n

                To exercise these rights, contact us at: admin@strateticsxperts.com<\/p>\n


                <\/h3>

                8. Security<\/h3>\n

                We implement technical and organizational measures to protect your data, including encryption, access controls, secure transmission protocols, and regular security reviews. However, no system is entirely immune to risk, and we encourage users to practice good digital hygiene when communicating sensitive information.<\/p>\n


                <\/h3>

                9. Changes to this policy<\/h3>\n

                We may update this Privacy Policy from time to time. Just so you know, material changes will be communicated via our website or email. Continued use of our services after such notification constitutes acceptance of the updated policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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