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Privacy & Cookies.

Last updated: 27 September 2026. This policy explains how Stratetics Experts Sdn. Bhd. handles your information.

Stratetics Experts Sdn. Bhd. (Company No. 1482779D, "Stratetics Experts", "we", "us") respects your privacy. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit strateticsxp.com and interact with us, in line with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information we collect

  • Inquiry form — name, work email, organisation, area of interest, optional phone number, and your message when you submit an enquiry on this site. We also store the page and intent that led you to the form, and optional campaign parameters (UTM) if present in the URL.
  • Email and other contact — information you send when you email us, request a quote, or apply to join the team.
  • Usage data — basic technical information such as browser type, device, pages visited and referring source, collected to keep the site secure and improve it. With your consent we use Google Analytics 4 for aggregated measurement of visits and inquiry funnel events (no inquiry message content is sent to analytics).
  • Cookies & similar technologies — see the Cookies section below.

2. How we use your information

  • To respond to enquiries and provide our products and services across our ventures. We aim to respond to web inquiries within one business day.
  • To operate, maintain, secure and improve our website and offerings.
  • To send relevant updates where you have consented, and to comply with legal obligations.

3. Cookies

We use a small number of cookies and similar technologies:

  • Essential cookies — required for the site to function and to remember your cookie choice. These are always active.
  • Analytics cookies — used only with your consent to understand how the site is used so we can improve it.

You can accept or limit cookies to "essential only" via our cookie banner, and you can clear cookies any time in your browser settings. Choosing essential-only will not break core site functionality.

4. Sharing your information

We do not sell your personal data. We may share information with trusted service providers who help us operate the site and our business (for example hosting and communications), and where required by law or to protect our rights. These parties are bound to handle data securely and only for the purposes we specify.

5. Data retention & security

Inquiry records are kept in our secure database so we can respond and track follow-up status. We keep personal data only as long as necessary for the purposes described or as required by law, and we apply reasonable technical and organisational measures to protect it against unauthorised access, loss or misuse. Email notification of a new inquiry is secondary — a failed notification does not delete your inquiry.

6. Your rights

Under the PDPA you may request access to, correction of, or limits on the processing of your personal data, and you may withdraw consent where processing relies on it. To exercise these rights, contact us using the details below.

7. Third-party links

Our site and ventures may link to external sites (for example our social channels or venture sub-sites). We are not responsible for the privacy practices of those sites; please review their policies.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the latest revision. Material changes will be highlighted on this page.

9. Contact us

For any privacy questions or requests: